Refund policy

  1. Returns: We accept returns within 30 days of delivery for most items, as long as they are unused and in their original condition and packaging. Some items, such as personalized or custom-made products, may not be eligible for returns.

  2. Return Process: To initiate a return, please contact us. We will provide you with a return authorization number and instructions on how to return the item. Please include the return authorization number with your returned item.

  3. Refunds: Once we receive your returned item, we will inspect it to ensure that it meets our return policy requirements. If it does, we will issue a refund to the original payment method within 7-10 business days. Please note that shipping fees are non-refundable, and you may be responsible for return shipping costs.

  4. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will work with you to arrange a replacement or refund.

  5. Return Shipping: If you are returning an item, please package it securely and use a trackable shipping service. We are not responsible for items lost or damaged during return shipping.

  6. Exchanges: Unfortunately, we do not offer exchanges at this time. If you would like a different item, please initiate a return and place a new order.